Last Updated: 6/14/10
This privacy statement covers the Web site www.RefinanceMortgage.com and is intended to demonstrate its commitment to protecting your privacy, the privacy of personally identifiable information about users of our Site and users of services available through this Site
Information Collection and Use
We will collect and use personal information about you to respond to your request for products and services offered through this website
- Information You Provide. We may collect and store any personal information you enter on our websites or provide to us in some other manner. This includes identifying information (such as your name, home or mailing address, e-mail address, and telephone number), information about your home or prospective home, your financial information (such as your income, assets, or debts), your Social Security number, personal information (such as your gender and age), and, if you lock-in a loan through RefinanceMortgage.com Lender partners, information about your lock-fee payment method (valid credit card number, type, expiration date or other financial information).
- Information from Other Sources. We may also periodically obtain both personal and non-personal information about you from business partners, contractors and other third parties. Examples of information that we may receive include credit reports, information about your home and additional demographic information. However, RefinanceMortgage.com does not pull a credit bureau report on loan customers without permission.
- Information about Others. We may also collect and store personal information that you provide to us about other people (such as co-borrowers), including their name, address, phone number, Social Security number, financial information or other personal information.
If you choose to decline cookies, please note that you may not be able to sign in or use some of the interactive features offered on our websites.
We also collect demographic information. Demographic information is all other information such as gender, zip code, or any information that is not tied to your personal information. In addition, we might receive information about you from other online or offline sources and may add that information to your existing account.
We share personal information about you under the following circumstances:
If you submit a request for quotes for a loan product or service offered through this website, we will share the personal information contained in your request form (such as your full name, address, telephone number, property location, self-assessed value, and Social Security Number) with third parties, which include banks, mortgage lenders and brokers, and lead aggregators (collectively, "Lender" or "Lenders") in our client network to process and fulfill your request. In some circumstances, we may obtain additional information about you and/or share that information with Lenders in our network. For example, we may use your Social Security Number, your Year of Birth, or your personal information to obtain your credit report and credit score to help us better match you with Lenders.
Third Party Links
Removing Your Information
Federal and state regulations require that we maintain all information (including your personal information) submitted through the RefinanceMortgage.com website for various time periods. In order to comply with these regulations, we cannot delete your information from our database.
Questions and Suggestions
By sending an email to:
By sending a letter to:
Attn: Customer Service
1726 Stoner Ave #101
Los Angeles, CA 90025
Special Notice to California Residents. RefinanceMortgage.com will not share any personal information about you with other RefinanceMortgage.com companies to the extent prohibited by applicable California law or to the extent your prior consent to share is required by applicable California law.